Terms and Conditions

Last updated: January 2025

These Terms and Conditions (“Terms”) govern your access to and use of the official 9WICKETS platform, operated by 9WICKETS | Company No. 152370 | Licensed by the Curaçao Gaming Authority under License No. 365/JAZ (Sub-License GLH-OCCHKTWO701052023). By using this Website or engaging with any part of our services, you confirm that you have read, understood, and agreed to be bound by these Terms.

1. Introduction

9WICKETS operates as a regulated online gaming and informational service. These Terms apply to all users interacting with https://9wicketagent.online, including agent communication channels, account verification features, and safety tools. If you do not agree with any clause of these Terms, you must discontinue use of the platform immediately.

2. Legal Framework & Licensing

9WICKETS operates under authorization from the Curaçao Gaming Authority and maintains a valid gaming sub-license issued under License No. 365/JAZ – Sub-License GLH-OCCHKTWO701052023.

Compliance includes but is not limited to:

Our operational standards are periodically reviewed through audits mandated by the Curaçao Gaming Control Board.

3. Eligibility and User Requirements

To use the 9WICKETS services, you must:

Users accessing the Website from restricted jurisdictions are solely responsible for compliance with regional laws. 9WICKETS assumes no liability for unauthorized access or violations of territorial regulations.

4. Account Registration & Verification

To access verified services, each user must provide complete and accurate details. The registration process may require:

All documents undergo strict KYC verification. False, altered, or fraudulent submissions may result in immediate account rejection or permanent ban.

5. Account Security & Responsibility

Users are fully responsible for maintaining confidentiality of login credentials and ensuring unauthorized individuals do not access their accounts. 9WICKETS is not liable for losses arising from compromised credentials unless caused by internal system failures.

6. User Obligations

By using the platform, you agree to:

Accounts found violating these obligations may be suspended, restricted, or permanently closed. Serious violations may be escalated to regulatory or enforcement authorities.

7. Payments, Deposits & Withdrawals

All monetary activities processed through 9WICKETS must originate from legal sources. Transactions are handled through approved payment processors operating under PCI-DSS standards.

Suspicious financial behavior may trigger automated or manual review.

8. Betting Rules & Market Integrity

All wagers placed via authorized 9WICKETS agents follow the official betting rules published on the Website. Once accepted, bets cannot be amended or cancelled except in cases of confirmed technical errors.

9. Limitation of Liability

9WICKETS provides its services “as available” and cannot guarantee uninterrupted or error-free performance. We are not responsible for:

Your participation confirms acceptance of inherent financial risks associated with gaming activities. The Company’s maximum liability is limited to the total deposits made in the 30 days preceding a claim.

10. AML & CTF Compliance

To protect platform integrity, 9WICKETS follows strict monitoring procedures. Compliance includes:

Non-cooperation with AML checks may result in account freeze or closure.

11. Responsible Gaming Commitment

9WICKETS encourages safe and responsible use of gaming services. We provide tools including:

Underage gambling is strictly prohibited. Accounts identified as belonging to minors are immediately terminated.

12. Refund & Cancellation Policy

Refunds are issued only in cases of technical error, duplicate transaction, or confirmed system malfunction. Requests must be submitted within 48 hours to: support@9wicketagent.online.

Each case is reviewed in accordance with Curaçao Gaming Authority guidelines. Processing time may take up to seven (7) business days.

13. Dispute Resolution

Complaints should first be sent to the Support Team with relevant documentation. Our dispute stages include:

14. Intellectual Property

All content, trademarks, and assets displayed on 9WICKETAGENT.ONLINE are the intellectual property of 9WICKETS and associated entities. Unauthorized reproduction, modification, or redistribution is prohibited.

15. Data Protection & Privacy

User data is processed securely in compliance with GDPR and Curaçao Data Security Regulations. Details of data handling, retention, and user rights are outlined in the Privacy Policy.

16. Account Suspension & Termination

9WICKETS may suspend or terminate accounts due to:

Any remaining verified balance will be returned to the lawful payment source unless linked to prohibited activity.

17. Force Majeure

The Company is not liable for failure to perform obligations arising from circumstances beyond reasonable control, including natural disasters, war, network outages, or regulatory restrictions.

18. Governing Law

These Terms are governed by the laws of Curaçao. All disputes fall under the jurisdiction of the courts of Willemstad, Curaçao.

19. Updates & Amendments

Terms may be updated periodically. Continued use of the platform constitutes acceptance of revised Terms.

20. Contact Information

For inquiries or legal requests:
9WICKETS
7 Abraham de Veerstraat, Willemstad, Curaçao
Email: support@9wicketagent.online